Privacy Policy
Last updated: October 10, 2025
1. Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, WhatsApp)
- Project requirements and specifications
- Payment and billing information
- Communication records and support requests
- Usage data and analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Communicate with you about services, updates, and promotional offers
- Respond to your requests and provide customer support
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and security threats
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your consent, to comply with legal obligations, to protect our rights and safety, or with service providers who assist in our operations (subject to confidentiality agreements).
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Project-related data is typically retained for the duration of your subscription plus an additional period for archival purposes.
6. Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct or update inaccurate personal information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
- Data portability for information you provided
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Third-Party Services
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@embrojin.com
Address: 123 Automation Street, Tech City, TC 12345